A support line that provides employees with fast and anonymous support for psychological, legal, financial, and everyday problems.
It strengthens work–life balance, supports mental health and overall employee wellbeing.
Immediate assistance with no waiting times.
I want a 30-minute free consultationemployees struggle with mental health issues related to their work.
employees would appreciate having external resources at the workplace to help address their issues.
of working time is unproductive for employees dealing with personal issues.
The employee is connected to a trained consultant who listens carefully, gathers details, and helps identify the first steps toward a solution.
We are able to resolve 90% of situations already at this stage.
When targeted support is needed, we connect the employee with our specialists—according to the nature of the issue.
Discreetly and promptly.
If long-term care or specialized expertise is needed, we facilitate contact with a trusted professional (therapist, law firm, etc.).
We verify references and availability.
The Employee Assistance Program (EAP) is a corporate tool designed to support employees’ mental health and well-being through discreet, professional services. The program allows employees to confidentially discuss personal or work-related issues, typically including mental health support, psychological counseling, crisis intervention, legal or financial advice. The primary goal of EAP is to reduce the negative impacts of stress, burnout, absenteeism, and turnover on both employee performance and the organization. EAP strengthens job satisfaction, loyalty, productivity, and helps create a valuable and supportive corporate culture.
If you face frequent turnover, high absenteeism, or declining employee performance, implementing an Employee Assistance Program (EAP) can be a strategic step toward improvement. EAP helps employees address personal and work-related issues that negatively affect their performance, thereby increasing their satisfaction and loyalty to the company. EAP makes sense for both larger organizations and smaller teams, especially if you want to improve workplace climate and retain talented employees over the long term.
The EAP program reduces turnover by combining mental health support, improved work environment, and overall employee satisfaction. This leads to cost savings in recruitment and training of new employees, as well as increased productivity and loyalty among existing staff.
We will contact you as soon as possible to arrange a short meeting, where we will clarify expectations and possibilities for cooperation. If we agree to work together, we will prepare a tailored price offer based on your needs and budget.
Usually within 14 days after signing the contract. The key to success is internal communication – that’s why we help you promote the service among employees using clear and visual materials. We take care of everything. From your side, we will only need assistance with distributing information to employees.
Services provided by our internal experts are fully covered by the employer within the EAP framework. If an external specialist is needed, we connect you with trusted professionals with excellent references. The cost of these services is then covered either by the employee or the employer, depending on the agreement between them.
Free and anonymous access to professional help — psychological, legal, and financial. Employees can reach us via email, phone, SMS, WhatsApp, or any other agreed channel. The availability of the service is determined by you.
Employees are most motivated when they clearly understand how the EAP can help them. The key is regular internal communication, concrete examples of use, anonymity of the service, and an easy way to get in touch. It is also important that managers and HR actively support the benefit. We are, of course, happy to assist with all of this!
The size does not matter. We help small teams as well as large operations. The service is always tailored to your possibilities.
Primarily, the service is intended for employees, but at the client’s request, it can be extended to their family members, for example, partners, children, or parents. This significantly strengthens loyalty and a sense of security.
All communication is confidential and protected. We comply with GDPR principles, and the employer never receives any personal information about who used the service or the specifics of their issues. The only exception is when an employee wishes to involve HR or company management in resolving their situation.
We provide anonymized reports at regular intervals, such as the number of calls, most common topics, or average response time. These reports help HR and management see the tangible benefits of the service.
Our helpline can be set up as a complement to your existing services. We can act as a central point helping employees navigate available support and directing them to the right place, whether it’s us or your internal experts.
Yes. Most services are available in Czech and English without any issues. If you need support in another language, we can arrange specialists who can provide the service in those languages as well. Just let us know.
And if you think of anything not mentioned here, don’t hesitate to contact us. We can create a service based on your idea — for example, if you need help with bureaucracy, finding a specialist, or would like to explore a new form of support.