A support line that provides employees with quick and anonymous help for psychological, legal, financial, and everyday life issues.
Immediate assistance with no waiting times.
I'd like to learn more
employees struggle with mental health issues related to their work.
employees would appreciate having external resources at the workplace to help address their issues.
of working time is unproductive for employees dealing with personal issues.
The employee is connected to a trained consultant who listens carefully, gathers details, and helps identify the first steps toward a solution.
We are able to resolve 90% of situations already at this stage.
When targeted support is needed, we connect the employee with our specialists—according to the nature of the issue.
Discreetly and promptly.
If long-term care or specialized expertise is needed, we facilitate contact with a trusted professional (therapist, law firm, etc.).
We verify references and availability.
We will contact you as soon as possible to arrange a short meeting, where we will clarify expectations and possibilities for cooperation. If we agree to work together, we will prepare a tailored price offer based on your needs and budget.
Usually within 14 days after signing the contract. The key to success is internal communication – that’s why we help you promote the service among employees using clear and visual materials. We take care of everything. From your side, we will only need assistance with distributing information to employees.
Services provided by our internal experts are fully covered by the employer within the EAP framework. If an external specialist is needed, we connect you with trusted professionals with excellent references. The cost of these services is then covered either by the employee or the employer, depending on the agreement between them.
Free and anonymous access to professional help — psychological, legal, and financial. Employees can reach us via email, phone, SMS, WhatsApp, or any other agreed channel. The availability of the service is determined by you.
The size does not matter. We help small teams as well as large operations. The service is always tailored to your possibilities.
Primarily, the service is intended for employees, but at the client’s request, it can be extended to their family members, for example, partners, children, or parents. This significantly strengthens loyalty and a sense of security.
All communication is confidential and protected. We comply with GDPR principles, and the employer never receives any personal information about who used the service or the specifics of their issues. The only exception is when an employee wishes to involve HR or company management in resolving their situation.
We provide anonymized reports at regular intervals, such as the number of calls, most common topics, or average response time. These reports help HR and management see the tangible benefits of the service.
Our helpline can be set up as a complement to your existing services. We can act as a central point helping employees navigate available support and directing them to the right place, whether it’s us or your internal experts.
Yes. Most services are available in Czech and English without any issues. If you need support in another language, we can arrange specialists who can provide the service in those languages as well. Just let us know.
And if you think of anything not mentioned here, don’t hesitate to contact us. We can create a service based on your idea — for example, if you need help with bureaucracy, finding a specialist, or would like to explore a new form of support.
